Ambassador Gray launched a new e-petition initiative funded by USAID
June 20, 2012
On June 20, Ambassador Gray launched a new e-petition initiative in cooperation with Tunisia’s Minister for Administrative Reform, Mohamed Abbou. This initiative will convert the Government’s existing complaint system to an online platform, including a complementary SMS system for citizens without internet access. Citizens from across Tunisia will be able to submit their complaints regarding government services directly to the government through the web or their cell phones, allowing the Government to track and respond to complaints in a much more efficient and timely manner. The Government also plans to improve its public services based on citizen recommendations.
This initiative is expected to facilitate the Government of Tunisia’s ability to be more responsive to its citizens, to identify the nature and location of problems, to provide citizens a sense of progress post-revolution, and to increase government-citizen accountability. The project is being funded through a $205,000 grant from USAID. The project will begin development in July 2012 and will take seven months to implement.