U.S. Citizen Services
Message on Systems Issues from the Bureau of Consular Affairs
26 June 2015
Systems issues that have affected the Department of State’s ability to issue visas have been resolved, and all applicants can schedule appointments as normal. All applicants should plan to attend their current appointments as scheduled. Applicants with passports at the Embassy will be contacted once the passport (with a visa) is ready for pickup. Thank you for your cooperation.
The American Citizen Services (ACS) unit of the Consular Section provides information and assistance to U.S. citizens in Tunisia. More information on each type of assistance is available via the links below:
- Country Specific Information for Americans Visiting or Residing in Tunisia
- Passport and Citizenship Services
- Birth Registrations for U.S. Citizen Children Born in Tunisia.
- Notarial and Authentication Services
- Information on Marriage in Tunisia
- Information on Voting by Absentee Ballot
- Information on Federal Benefits including Social Security Numbers.
- Appointments for Passports, Reports of Birth or Other Non-Notarial Services
- Appointments for Notarial Services
- Death of a U.S. Citizen in Tunisia
- Online Registration Service.
- Tax Information for U.S. Citizens
See also the options on the menu at the left side of this page. You may also contact the American Citizens Services unit by e-mail.
To better serve our American community, the Consular Section schedules all non-emergency services to U.S. Citizens by appointment only. Appointments are made through our convenient online system. Please follow the links below to link to schedule an appointment:
- Appointments for passports, reports of birth or other non-notarial services
- Appointments for notarial services
We, of course, accept emergency cases without an appointment. In an emergency, please contact the U.S. Embassy via the main switchboard at +216 71-107-000. In an after-hours emergency, please call +216 71-107-000, press 0 and ask for the duty officer.
Registration with the Embassy
Our Consular Information Program is the cornerstone of our efforts to keep the American traveling public aware of problems threatening their safety and security.
If you would like to receive important information issued by the U.S. Department of State and the Embassy in Tunis, please register your stay in Tunisia by using the Smart Traveler Enrolment Program (STEP).
If you provide your e-mail address at the time of registration, you will receive all Embassy bulletins and warden messages automatically. Please ensure that you confirm the length of your stay in Tunisia when you register.
Safety Message for American Citizens
As the Department continues to develop information on any potential security threats to U.S. citizens overseas, it shares credible threat information through its consular information program documents, available on http://travel.state.gov.
In addition to information on the Internet, travelers may obtain up-to-date information on security conditions by calling 1-888-407-4747 toll-free in the U.S. or outside the U.S. and Canada on a regular toll line at 1-317-472-2328
Info. & Alerts for U.S. Citizens
Emergency Contact Information
For Emergencies involving U.S. citizens in Tunisia, e.g. death, arrest, or serious medical emergency please use the following contact numbers.
During normal business hours (Monday through Friday from 8:00 am to 5:00 pm), please call +216-71-107-000. Press “0” for the operator and ask for American Citizen Services and state that you calling regarding an emergency. Tunisia is 6 hours ahead of Eastern Standard Time (EST) or 5 hours ahead of Easter Daylight Time (EDT).
Other times (before 8:00 am or after 5:00 pm or on weekends or holidays), please call +216-71-107-000. Press “0” for the operator and ask for the Embassy Duty officer. Please state that you are calling regarding an emergency and be prepared to provide a phone number where you can be reached.