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U.S. Citizen Services

General Information

The American Citizen Services (ACS) unit of the Consular Section provides information and assistance to U.S. citizens in Tunisia. More information on each type of assistance is available via the links below:

See also the options on the menu at the left side of this page. You may also contact the American Citizens Services unit by e-mail.

Appointment System

To better serve our American community, the Consular Section schedules all non-emergency services to U.S. Citizens by appointment only. Appointments are made through our convenient online system. Please follow the links below to link to schedule an appointment:

We, of course, accept emergency cases without an appointment.  In an emergency, please contact the U.S. Embassy via the main switchboard at +216 71-107-000.  In an after-hours emergency, please call +216 71-107-000, press 0 and ask for the duty officer.

Registration with the Embassy

Our Consular Information Program is the cornerstone of our efforts to keep the American traveling public aware of problems threatening their safety and security.

If you would like to receive important information issued by the U.S. Department of State and the Embassy in Tunis, please register your stay in Tunisia by using the Smart Traveler Enrolment Program (STEP).

If you provide your e-mail address at the time of registration, you will receive all Embassy bulletins and warden messages automatically.  Please ensure that you confirm the length of your stay in Tunisia when you register.

Safety Message for American Citizens

As the Department continues to develop information on any potential security threats to U.S. citizens overseas, it shares credible threat information through its consular information program documents, available on http://travel.state.gov.

In addition to information on the Internet, travelers may obtain up-to-date information on security conditions by calling 1-888-407-4747 toll-free in the U.S. or outside the U.S. and Canada on a regular toll line at 1-317-472-2328

Emergency Contact Information

  • For Emergencies involving U.S. citizens in Tunisia, e.g. death, arrest, or serious medical emergency please use the following contact numbers.

     

    During normal business hours (Monday through Friday from 8:00 am to 5:00 pm), please call +216-71-107-000.  Press “0” for the operator and ask for American Citizen Services and state that you calling regarding an emergency.  Tunisia is 6 hours ahead of Eastern Standard Time (EST) or 5 hours ahead of Easter Daylight Time (EDT).

     

    Other times (before 8:00 am or after 5:00 pm or on weekends or holidays), please call +216-71-107-000.  Press “0” for the operator and ask for the Embassy Duty officer.  Please state that you are calling regarding an emergency and be prepared to provide a phone number where you can be reached.